HVAC Repair & Maintenance in Kawartha Lakes

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British Empire Fuels has been providing HVAC maintenance and repair services to homeowners in Kawartha Lakes and Trent Lakes since 1964.

Annual maintenance is extremely important for the safe and efficient use of your gas, propane, and other fuel systems. Maintenance plans vary depending on the type of system and the fuel that you burn.

Heating and Cooling Maintenance

Planned maintenance ensures a long life for your propane or oil-fired equipment. Heating/cooling equipment is more likely to need repairs if it is not properly maintained.

British Empire Fuels’ team of qualified technicians diagnose heating/cooling system difficulties. We are proud to provide our residential and commercial clients with peace of mind. Customer safety and satisfaction are important to us, which is why we offer regularly-scheduled maintenance, fuel protection plans, and 24/7 emergency services to our customers.

Common maintenance practices include:

  • Testing safety controls

  • Testing for leaks in gas piping

  • Assessment of propane tank

  • Inspecting oil tanks

  • Annual furnace cleaning, including a system check-up and assessment of the efficiency of the fuel burning equipment

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MAINTENANCE PACKAGES

Basic
Maintenance

$150 - 1st appliance, $90 - 2nd appliance, $60 IAQ (+HST)

  • Standard labour rate on call today

  • No discount on parts

  • Best efforts on tech arrival

  • After hours calls at regular rates

  • No discount on diagnostics or parts

Enhanced Protection

$175 - 1st appliance or $14.58/Month, $115 - 2nd appliance (HP/AC/etc.) or $9.58/Month (+HST)

  • End of term maintenance included

  • 15% discount on labour rate/maintenance

  • 15% discount on parts during membership

  • Guaranteed tech arrival within 1 business day

  • 24/7 emergency appointment availability

  • No after hours upcharge

  • 15% off diagnostics fee

  • $50 off duct cleaning

Advanced Protection

$300 - 1st appliance or $25/Month, $250 - 2nd appliance or $20.83/Month (+HST)

  • End of term maintenance included

  • 100% labour coverage

  • 100% coverage on parts, up to $1,000/Year (excl. HEX, venting, pumps, externals)

  • Guaranteed tech arrival within 1 business day

  • 24/7 emergency appointment availability

  • 70% off diagnostics fee

  • $50 off duct cleaning

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FINE PRINT

Regular Hour Service/Diagnostic

  • Regular business hour rates are 8 AM - 4:30 PM

  • All parts and supplies billed additionally

  • $150 includes 1st half hour on site

  • Billed by 30 minute increments ($75/half hour)

  • $180 hourly - 2 techs billed in 30 minute increments ($80/half hour)

After Hour Service/Diagnostic

  • After hour rates are 4:30 PM - 8 AM

  • $225 includes 1st hour (starts when you leave your home or previous call)

  • $165 hourly - billed in 30 minute increments

  • Billing stops when the call is complete

Inspections

  • $130 for inspect only (1 hour)

  • Hook ups - material/pressure test, etc. to be quoted/billed as extras on work orders

  • $150 hourly billed in 30 minute increments after the 1st hour

Maintenance

  • All parts and supplies billed additionally

Call In (No Plan)

  • $150 single appliance covers for 1st hour on site

  • $90 for add on equipment (A/C, HP, FP, tankless, single head ductless)

  • $150 ductless single head A/C or HP only + $75 extra per head

  • $75 add on IAQ (humidifier, HRV, HEPA etc.)

  • $130 IQ only maintenance

Oil Single Applicane (No Plan)

  • $265 includes 2 hours on site

  • $150 hourly billed in 30 minute increments

Contact us to book your maintenance appointment today!

There’s a reason we have so many loyal customers. Not only are we experienced and skilled when it comes to technical skills of the trade - we’re friendly and reliable service people that you can trust to keep your best interests in mind. Not sure where to start? Contact us today and speak with one of our expert technicians.

Have an HVAC emergency? We offer 24/7 support. Call us at 705-738-2121.

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