5 Things To Do When Switching Propane Providers

If you're thinking about switching propane providers, there are a few things you should do to make sure the transition goes smoothly. Here are five important steps to take when considering a switch:

1. Research Other Propane Providers

Your first step should be to research different propane providers in your area and compare prices, services, and customer reviews. Look at their websites, ask friends and family for recommendations, read reviews from other customers, and call or email the company to ask questions. You should also find out what services they offer, such as automatic delivery, emergency service, and payment plans. By doing your homework, you can feel confident in your decision to switch providers, and choose one that meets your needs and budget.

2. Check Contracts and Agreements

Before ending an agreement with your current propane provider and switching to a new one, review your existing contracts and agreements carefully. This will ensure that you are aware of any terms and conditions that may affect the termination process, such as notice requirements or penalties for early termination. It's also important to be aware of outstanding balances or fees owed to your current provider, as well as any unused propane that may be subject to a buyout or transfer fee. Before signing up with a new propane provider, make sure to read and understand their contracts and agreements. Look for any hidden fees, penalties for early termination, or other details that could affect your service. Make sure you fully understand the pricing, services and contract terms and conditions before signing up with the new provider.

3. Notify Your Current Propane Provider

Once you've decided to switch propane companies, make sure to notify your current provider. Giving them advance notice allows them to prepare for a smooth transition, and can usually be done over the phone or online. You'll want to let them know when you'll be switching and where to pick up any equipment or tanks they may have provided, if necessary. You should also ask if there are any fees or penalties for terminating your service early, or if you have an outstanding balance.

If cost is the reason you're considering a switch, don't hesitate to ask if they will match any lower prices you may have found elsewhere. 

4. Prepare For The Switch

If you own your propane tank, consider having it inspected before the new provider begins service. An inspection can help ensure that your tank is in good condition and ready for use, and can be performed by your current propane provider. If you do not own your tank, you'll want to coordinate tank pick up from your current provider with tank drop off from your new provider, ideally on the same day. This will ensure you don't have any interruptions in service. You may also need to make sure any necessary permits are in place.

5. Arrange Delivery or Installation With Your New Provider

Once you've decided on a new provider, schedule a tank installation or propane delivery at your property. As stated above, this would ideally be on the same day as the removal or service end with your current provider. Make sure you are clear on the installation process and any associated costs that cone along with it. Coordinate with your new provider to set up payment and agree on how and when your propane will be delivered going forward, whether it be automatic or call-in.


Switching propane providers can seem like a daunting process, but with the right preparation and research, it doesn't have to be. By doing your homework, understanding your contracts and agreements, notifying your current provider, preparing for the switch, and arranging delivery or installation with your new provider, you can make the transition as smooth and stress-free as possible. With the right provider, you can enjoy reliable, affordable propane service for years to come.


British Empire Fuels has been a trusted name in propane and fuel oil delivery since 1964, proudly serving Bobcaygeon, Lindsay, Peterborough, Fenelon Falls and the rest of the Kawarthas.

Not sure where to start? Don’t sweat it. Call us at 705-738-2121 today and speak with one of our expert technicians.

Have a heating or cooling emergency? We offer 24/7 support.


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