To Our Valued Customers and Colleagues,
These are indeed unique times and in our ongoing effort to preserve the health and safety of our employees and customers we have decided to exercise the following:
Effective March 24 both of our offices will be closed to the public. We are aware that our services are essential for fuel delivery and no heat service calls. Technology will allow us to have our office staff working remotely, where they can continue to receive delivery and service requests via phone and email.
Our drivers are also armed with technology that allows them to receive all dispatches and continue with deliveries uninterrupted. They will not be stopping to leave a copy of any invoices at homes and we ask that residents respect the 6-foot social distancing rule with each driver, if you are coming out to talk to them. We can email or mail copies, so feel free to contact us to set up an email address to receive your invoices by.
Our Propane Filling Station will remain open Monday to Friday 11am to 3pm. Please respect the distance barriers and protocol set out by our dedicated staff.
Payments can be made online with all financial institutes, we can accept e-transfers, as well as we accept Visa and Mastercard. The letter drop box is available beside the Glass doors at our Bobcaygeon Office Only for anyone wishing to drop the payment off.
Please call in with any questions or concerns as our staff is ready to help you.
British Empire Fuels continues to monitor the situation and will persevere to provide our services to the best of our ability while protecting the health and safety of our employees and our customers.
Thank You from the Management and Staff of British Empire Fuels